Privacy Policy
Effective Date: 01/01/2020
At Tailored Access, we are committed to protecting the privacy of our customers, partners, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By accessing our website or using our services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information:
1.1. Personal Identifiable Information (PII):
- Name, email address, phone number, and postal address provided through inquiries or service bookings.
1.2. Project Details:
- Information about your project requirements, site details, and preferences.
1.3. Website Usage Information:
- Data such as IP address, browser type, pages visited, and other analytics through cookies or similar technologies.
2. How We Use Your Information
The information we collect is used to:
2.1. Provide scaffolding services, including quotes, project management, and customer support.
2.2. Communicate updates about our services or respond to inquiries.
2.3. Improve website functionality and user experience.
2.4. Comply with legal and regulatory obligations.
3. Sharing of Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
3.1. With service providers or subcontractors involved in delivering our services (e.g., logistics partners).
3.2. To comply with legal obligations, such as responding to court orders or regulatory requests.
3.3. To protect our rights, property, or safety, or that of others.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device to collect standard internet log information and visitor behavior data.
4.1. You can disable cookies in your browser settings; however, this may affect website functionality.
4.2. Cookies help us analyze website traffic and tailor content to user preferences.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no system can guarantee complete security, and we encourage you to take precautions when sharing sensitive information online.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies before providing any personal information.
7. Your Rights
Under Australian privacy laws, you have the right to:
7.1. Access personal information we hold about you.
7.2. Request corrections to inaccurate or incomplete information.
7.3. Withdraw consent to data processing where applicable.
To exercise these rights, please contact us using the details provided below.
8. Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting on this page, with the effective date updated accordingly.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Tailored Access
Email: [email protected]